NOTE TO AOL USERS:
Please be sure to add KingsAndSages.com to your list of acceptable email senders. Due to AOLs excessively strict anti-Spam policy, our order confirmation emails are getting bounced back to us as well as all email communication about your order.

Credit Card (all accepted):
You can purchase your Kings and Sages Apparel with confidence that your credit card information is secure with our shopping cart. You may use Visa, MasterCard, Discover or American Express. Your credit card will be charged on the day the order ships. Please note: your purchase will show up on your next credit card bill as a charge from Kings and Sages Apparel.

Personal Check or On-line Bank Transfer:
You may also make purchases with a personal check, or an on-line bank transfer via PayPal (using PayPal funds only - please use our secure credit card payment option if you wish to pay using a credit card.) These options can be selected during the check-out process from the drop-down menu in the shopping cart.

Regrettably, at this time, we are only able to ship to the United States and Canada for purchases made through our shopping cart. International orders will be considered on a individual basis. Please contact Sales to inquire.

For information about Gift Orders, Delivery Schedules, Current Shipping Status, please see our Shipping Information page.

Return Policy
We strive for complete customer satisfaction. If you are not happy with your purchase, please refer to the return policy below. We will make every effort possible to resolve the problem to your satisfaction.

Returns or Exchanges:
Kings and Sages is quite sure you will love our products whether you are the original purchaser or the recipient of a gift. In the rare instance that this is not the case, you may contact us to return product for a full refund (excluding shipping costs) within 15 days of purchase. Product* must be in new condition (i.e. not used or laundered) with original hang tags attached. Product not in new condition is only returnable if defective (see below). Please contact us directly before returning merchandise to receive a Return Authorization number and complete instructions. There are no restocking fees for returns or exchanges.

Exchanges for an alternate fabric or size are gladly provided (customer must pay new shipping charges). Product must be in new condition (i.e. not used or laundered) with original hang tags attached. Please contact us directly before returning merchandise for exchange to receive a Return Authorization number as well as complete instructions.

*Special policy regarding our neckties
Neckties will only be accepted for an exchange or a store credit towards other merchandise. All requests for exchanges must be received within 48 hours of receipt of product. Product exchanges are limited to one (1) exchange per order. Customer must pay new shipping charges. Product must be in new condition (i.e. not used or laundered) with original hang tags attached in original location. Please contact us directly before returning merchandise for exchange to receive a Return Authorization number as well as complete instructions.

Defective Product:
We strive to produce the highest quality product, made with the finest materials and workmanship available. If within 90 days of purchase you encounter problems involving a defective product, you may return the product for exact exchange or repair. Please contact us directly before returning merchandise to receive a Return Authorization number and complete instructions.

Refunds or Credits:
Please note that refunds or credits are only made utilizing the original form of payment. Refunds for purchases made using an On-line bank transfer will be processed to the original purchaser's account. Please also note that we can only credit the credit card used by the original purchaser for any returns. We do not give refunds in cash, and we do not credit a different credit card.

Note:
It is important to note that this policy excludes normal wear and tear from use and laundering. Please see Care Instructions for proper product care and laundering instructions.

Contacting Kings and Sages Apparel
If you have any questions about this guarantee, our return policies, or other product information, please contact us.